From CMS to industry magazines, there is a lot of emphasis about implementing person-centered care. As there should be! Person-centered care can support a more meaningful life for your residents. And in addition to improving resident, staff and family satisfaction, it can improve your financial and clinical outcomes, too. Person-Centered Care is a Necessity Being…
“Change your tone, Change their tune,” written by Denise Boudreau-Scott, explains how positive feedback inspires better employee performance. Visit Long-Term Living to read the full article here.
Learn how to “Boost the bottom line by boosting staff morale.” Long-Term Living associate editor, Nicole Stempak, interviewed Denise Boudreau-Scott. Click here to download.
Read Jane Adler’s article in Senior Housing Business,“Talent Search Intensifies,” to discover how the Denise Boudreau-Scott and the Drive team helped one client. Click here to download.
We are pleased to introduce you to the More Than Meds Toolkit! Download Your Free Toolkit Today! We facilitated More Than Meds, an 18-month project funded by the New Jersey Department of Health, utilizing CMS Civil Monetary Penalty (CMP) funds, to reduce the use of antipsychotics in nursing homes through a person-centered approach. Although a focus…
I recently had the privilege of spending the entire day observing one of our talented consultants, Veronica Barber, facilitate a “Champions of Change” retreat for a local client and WOW was I impressed by this strong team committed to growing their strengths and building a foundation of trust. The Manor, a 123 bed nursing home, is part…
If you are struggling with increasing your census or hiring new employees consider how easy it is to sell an environment when: Residents thrive Family and community members enjoy visiting Employees love coming to work When employees perform at their highest level, organizational goals become an attainable outcome. Research shows there are numerous benefits that result…
Did you enjoy reading “The Gemba Walk: How to Lead with Respect,” written by trainer consultant, Sean Carey?In this two-part series, Carey explains “how to build engagement and alignment in your community through a gemba walk. Gemba is Japanese for “the actual place” and a gemba walk involves understanding what is happening in an organization by…
Do you ever have the feeling that staff don’t always follow correct work procedures? Ever get frustrated when a certain policy isn’t followed or a preventable resident incident occurs? Your first reaction may be to blame staff for not working correctly, but oftentimes there is more to the story.” Discover how the Gemba walk…
