WHAT PROBLEMS DO WE SOLVE?
Weak leaders are like holes in the hull of a ship...
It only takes one to sink the entire crew.
The harsh reality of most healthcare and senior living managers is that they fail as leaders.
They tread water day and night, clinging to impossible work hours and managing teams that gave up months ago.
Meanwhile, strong leaders are sailing through their work, effortlessly engaging and retaining staff…and doing it all without working 24/7.
When the waves of crisis come crashing down, will you be the North Star that keeps your team afloat?
Improve Leadership Cohesion
Better Decision-Making
More Confidence Leading
More Time For Family
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The tools, actions, and small-but-mighty tweaks in our courses will turn you into a devastatingly effective leader who thrives under any challenge.
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Fearless in the Case of Crisis
The Stability Zone
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President
Denise Boudreau-Scott
Education
Ithaca, NY
Degree – Masters of Health Administration
May 1994
University of Scranton
Scranton, PA
Degree – Bachelor of Science, Gerontology
May 1992
Denise Boudreau-Scott has over 20 years of in-the-trenches experience working in acute care, senior living, and long-term care. During this time, she worked as part of many unmotivated teams and poor healthcare cultures. This ultimately fueled her desire to build better cultures in healthcare and senior living organizations by giving inspiring keynote presentations and speeches.
Denise is a national keynote speaker and founder of Drive, a culture consultancy firm that optimizes progress and profits for healthcare and senior living organizations. (Turns out, great mashed potatoes don’t really drive financials—who knew?)
Drive’s proprietary 4-step “culture process” specializes in finding profitability hiding in plain sight, by focusing on culture—which is also hiding in plain sight. Imagine… the strongest driver of your business financials actually has nothing to do with business.
Denise became nicknamed “The Queen of Culture” when others started to notice that she had a bit of a vigorous addiction to it: not only did she found her culture consultancy, Drive, but she also founded the non-profit New Jersey Alliance for Culture Change (as one does) in between chairing the Marketing Committee for the National Long Term Care Administrators’ Board (NAB) and lecturing at Cornell, her alma mater, where she received her Master’s in—ready for it?—Health Administration after completing a Bachelor of Science in Gerontology from the University of Scranton.
Denise has dedicated her life to being both an excellent microwaver as well as a leader in the healthcare and senior living field—we won’t even mention the boards she serves on. In her spare time, she is proudly known as “The Servant of the Mutant Chihuahua,” as she’s the owner of a 26-pound Chihuahua named JJ, as well as the mother of twin boys (who are not, as of yet, mutants… but give it time).
She lives on the Jersey Shore, her superpower is finding the positive in any situation, and she’ll fight anyone for an In-N-Out Burger. Denise has also visited every state in the U.S., in case you needed one more reason to hate her.
TESTIMONIALS
What our clients have to say about Drive:
Alisa Clark
“We purchased Fearless in the Face of Crisis because we wanted to support, inspire, and motivate our fearless leaders. They have been so amazing to fill their team members’ cups with motivation. This was our way of supporting them and giving them the opportunity to rise up in the face of the pandemic.“
Brian Cook
“With the help of Denise Boudreau-Scott and Drive we changed. We changed the way we onboard. We changed the way we show appreciation. We changed how we interact. And….we changed our numbers in a BIG WAY! Our retention rate went from 49% to 76%. That means 60 fewer hires a year. 60 less separations. 60 less people to onboard, train, and get ‘up-to-speed’. Regardless of how you calculate the cost of turnover, I guarantee that 60 is a game-changing number. My only regret is that I didn’t have the opportunity to experience Denise, her teaching methods, and her lessons years ago!“
Blog
Resources and tools for strengthening your culture.
Ghosting is a big problem right now in the senior living job interview scene. The definition is simply not showing up for an interview (or even a shift)! Can you imagine not showing up for something as important as a potential career opportunity?! Unfortunately, it is a sign of the times and very rude, I…
I promised in my last blog that I would share a longer term solution to work on your recruitment challenges. (If you are always going for the quick win, you will never create a major shift, which means you’ll always have a problem.) Consider your employee brand. Just like you have a marketing brand identity…
Remember the days when you used to complain about not being able to find the right candidates for your open positions? Those were the good ole days. There were actually people applying… right or not! While you have been tirelessly trying to staff and figure out where all the bonus, overtime, and agency money is…
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Ultimate Recruitment: 65 Ways for Attracting, Onboarding & Keeping the Best
