WHAT PROBLEMS DO WE SOLVE?
Weak leaders are like holes in the hull of a ship...
It only takes one to sink the entire crew.
The harsh reality of most healthcare and senior living managers is that they fail as leaders.
They tread water day and night clinging to impossible work hours and managing teams that gave up months ago.
Meanwhile, strong leaders are sailing through their work, effortlessly engaging & retaining staff…and doing it all without working 24/7.
When the waves of crisis come crashing down, will you be the North Star that keeps your team afloat?
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President
Denise Boudreau-Scott
Education
Ithaca, NY
Degree – Masters of Health Administration
May 1994
University of Scranton
Scranton, PA
Degree – Bachelor of Science, Gerontology
May 1992
Denise Boudreau-Scott has over 20 years of in-the-trenches experience working in acute care, senior living and long-term care. During this time, she worked inside many unmotivated teams and poor healthcare cultures. This ultimately fueled her desire to build better cultures in healthcare and senior living organizations by giving inspiring keynote presentations and speeches.
Denise is a national keynote speaker and founder of Drive, a culture consultancy firm that optimizes progress & profits for health care and senior living organizations. (Turns out, great mashed potatoes don’t really drive financials—who knew?)
Drive’s proprietary 4-step “culture process” specializes in finding profitability hiding in plain sight, by focusing on culture—which is also hiding in plain sight. Imagine…the strongest driver of your business financials actually has nothing to do with business.
Denise became nicknamed “The Queen of Culture” when others started to notice that she had a bit of a vigorous addiction to it: not only did she found her culture consultancy, Drive, but she also founded the non-profit New Jersey Alliance for Culture Change (as one does) in between chairing the marketing committee for the National Long Term Care Administrators’ Board (NAB) and lecturing at Cornell, her alma mater, where she received her Master’s in—ready for it?—Health Administration after completing a Bachelor of Science in Gerontology from the University of Scranton.
Denise has dedicated her life to being both an excellent microwaver as well as a leader in the health care and senior living field—we won’t even mention the boards she serves on—but in her spare time she is proudly known as “The Servant of the Mutant Chihuahua,” as she’s the mother of a 26 pound-Chihuahua named JJ, as well as the mother of twin boys (who are not, as of yet, mutants…but give it time).
She lives on the Jersey Shore, her superpower is finding the positive in any situation, and she’ll fight anyone for an In-N-Out Burger. Denise has also visited every state in the U.S. in case you needed one more reason to hate her.
TESTIMONIALS
What our clients have to say about Drive:
Alisa Clark
“We purchased Fearless in the Face of Crisis because we wanted to support, inspire and motivate our fearless leaders. They have been so amazing to fill their team members cups with motivation. This was our way of supporting them and giving them the opportunity to rise up in the face of the pandemic.“
Brian Cook
“With the help of Denise Boudreau-Scott and Drive we changed. We changed the way we onboard. We changed the way we show appreciation. We changed how we interact. And….we changed our numbers in a BIG WAY! Our retention rate went from 49% to 76%. That means 60 fewer hires a year. 60 less separations. 60 less people to onboard, train, and get ‘up-to-speed’. Regardless of how you calculate the cost of turnover, I guarantee that 60 is a game-changing number. My only regret is that I didn’t have the opportunity to experience Denise, her teaching methods, and her lessons years ago!“
Blog
Resources and tools for strengthening your culture.
Staffing issues are the new pandemic. Every industry is desperate for good people to fill the gaps. I see it in my small beach town. Roofers, landscapers, restaurants… all short staffed as we gear up for the high season, with locals looking to do home projects and vacationers flocking here for the summer months. Welcome…
I hear a lot of leaders talking about “turning the corner”. They want to go from the wildly busy, all-encompassing days of COVID back to “the basics”. It even applies to our life at home. I’m talking to you COVID 20 pounds! If you are finding yourself wanting to get back to normal life, ask yourself…
I didn’t realize how badly I needed this. I had been desperate. When my phone rang a few weeks ago and Barmi Akbar, CEO of Guardian Healthcare in Pennsylvania (Drive’s friends and longtime clients), asked me to come visit them, I nearly jumped out of my seat and screamed! Play it cool, Denise, play it…
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