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Leadership: Your Duty Think back to a moment when you shined as a leader. A time that you just excelled. An instance that you reflect back on and think with a faint smile and a slight puff of the chest, “Ihelped make that possible.” Got that moment in your head? Good. Chances are very good…

When we measure culture in healthcare organizations, what we are really doing is a deep dive into the values that are being lived and embraced at those organizations. We see certain values take center stage consistently across healthcare organizations, nationwide.  Accountability is one of the big ones. In healthcare, people really want to work alongside other people…

Hello, it’s a magical day in Disney, how may I help you?  When you call Disney for a vacation question, issue, or complaint, you may be asked to stay on the line and complete a one-question survey. The question… Would you hire the Disney employee who just helped you if you were looking to hire…

Staffing issues are the new pandemic. Every industry is desperate for good people to fill the gaps. I see it in my small beach town. Roofers, landscapers, restaurants… all short staffed as we gear up for the high season, with locals looking to do home projects and vacationers flocking here for the summer months. Welcome…

I hear a lot of leaders talking about “turning the corner”. They want to go from the wildly busy, all-encompassing days of COVID back to “the basics”. It even applies to our life at home. I’m talking to you COVID 20 pounds!   If you are finding yourself wanting to get back to normal life, ask yourself…

I didn’t realize how badly I needed this. I had been desperate.  When my phone rang a few weeks ago and Barmi Akbar, CEO of Guardian Healthcare in Pennsylvania (Drive’s friends and longtime clients), asked me to come visit them, I nearly jumped out of my seat and screamed! Play it cool, Denise, play it…

For years, I grappled with how best to grow leaders. Did you know leadership development is a billion-dollar industry? And yet, after all the trainings and resources provided to organizations, companies continue to struggle with this thing called leadership.   Why is that? Leadership starts as a deeply “personal” journey.   Leaders are each very unique and…

Emotional intelligence has been lauded as the future of leadership, the most desirable leadership tenet, and the number one predictor of professional success and personal excellence. Something as profound and transformative as this requires an expert touch. The Power of EQ CoachingCoaching is a powerful process used to support people in creating positive change in…

Has 2020 been a good year for you? Hmmmm. I think I know the answer to that one! What no one is telling you about 2020 is that plenty of GOOD things happened this year. AND you had something to do with them!  It’s worth reminding you that, no matter what happened (or didn’t happen)…

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