“Offering people the opportunity to share their experiences helps you, as a leader, to see what is going right so you can do more of it. It also lets you address damaging trends that may be undermining your outcomes and reputation.” Discover why in Denise Boudreau-Scott’s, “What You Don’t Know CAN Hurt You!” published on Senior Housing Forum.
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Regular recognition and frequent appreciation are crucial components to building a team of engaged employees. Without engaged employees, it can be difficult to provide the high quality care and service that your residents deserve and should expect. In fact, as much as 20% of employee productivity can be directly linked to the amount of recognition...⟶
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