Did you enjoy reading “The Gemba Walk: How to Lead with Respect,” written by trainer consultant, Sean Carey?
In this two-part series, Carey explains “how to build engagement and alignment in your community through a gemba walk. Gemba is Japanese for “the actual place” and a gemba walk involves understanding what is happening in an organization by going to the specific spot where work happens — the resident room, the medication room, the kitchen, the central laundry.”
Check out part 2: The Gemba Walk: Going to the Spot on SeniorHousingForum.com