If you enjoyed Sean Carey’s article on how to apply strategy to your organization, then you might be interested to learn how Luthercare has embraced this very concept by focusing on community engagement to drive their decisions – and their culture. Luthercare is a non-profit organization that provides long term care and short-term rehabilitation along with occupational, speech and…
“Recently, I had the pleasure of learning from two completely different organizations. One is a large national therapy provider while the other is a multi-site life plan community in the Northeast. The therapy provider is a highly innovative privately-owned company that prides itself on standardization and being “best-in-class.” While the life plan community is a…
Discover Five Ways to Spot Employee Talent; draw out their gifts to draw them in. “‘She’s a good nurse. She’s just not very good with people.’ I’m embarrassed to admit I spoke those words a decade ago when I was a nursing home administrator. Sarah was a nurse with questionable emotional intelligence and a dislike…
Lean for Long-Term Care and Aging Services shows how the Lean management system can successfully be adopted by providers of aging services to dramatically reduce waste, significantly improve quality, and supercharge employee engagement to build a highly reliable, highly adaptive organization positioned for the future of aging services.Author Sean Carey, a DRIVE consultant, has spent years…
“‘She’s a good nurse. She’s just not very good with people.’ I’m embarrassed to admit I spoke those words a decade ago when I was a nursing home administrator. Sarah was a nurse with questionable emotional intelligence and a dislike for communication. She’d bark orders at nursing assistants who had no choice but to work…
These are tough times for senior living organizations. New regulations, changing payment models, and a hyper-competitive environment mean executives need both a strong, focused vision for the future of their organization and an aligned, engaged workforce able to carry out strategic objectives. But getting there can be a challenge: Senior leaders can get stuck in…
I have been to a lot of in-services in my lifetime, and unfortunately, there are far more that I don’t remember than those that I do. I have also delivered a lot of in-services myself, and naturally, some have been more impactful than others. Fortunately, with time and experience, I’ve fine-tuned my process for delivering…
LeadingAge Magazine article, “Staff Retention for Quality and Growth,” explains the importance of retaining team members. Denise shares, “knowing what an organization’s employees are thinking becomes critical for developing a retention plan.”
Denise participated in a round-table discussion hosted by Sodexo, that focused on “The Role of Acute Care and Senior Living in an Integrated Healthcare Delivery System.” Denise had the opportunity to write a white paper detailing opportunities and innovations discussed.
