A few years ago, a troubling incident at a senior living community made national news. Not so surprising, as it happens way more than any of us cares to admit. The daughter of the alleged victim, a resident living with dementia, was interviewed and something she said stuck with us. No one from the nursing…
Some things just work better together. Autumn and pumpkin spice, peanut butter and chocolate (well, just about anything and chocolate), J. Lo and Ben (again). Individually, they’re great. But together, whoa! There’s another dynamic duo that you need to know. And this one can put an end to your staffing crisis. That’s right, high turnover…
How you spend your summer days says a lot about your work-life balance. Did you have time for you and your favorite people?Get to check off any summer bucket list fun? Or, was June through August the same old grind, just hotter, and with the kids moaning “I’m bored” a lot more? You know, our work-life standards…
In our last blog I touched on identity and respect and how they drive great outcomes, or the opposite, how they drive disengagement and resignations when they’re missing. One of my favorite stories about identity comes from Texas, where apparently there used to be a whole lotta’ littering going on on the roads. It was getting…
How these three words interplay is quite interesting and could turn out to be your biggest ROI yet. If an employee identifies with a low sense of self they will feel worthless and replaceable to their employer. As such, these folks are more likely to quit, more likely to be disengaged, and stand no chance…
I recently learned this fact and I have to say, it’s pretty stunning. Those who voluntarily left their jobs during the Great Resignation of 2021 were ten times more likely to have done so because of a toxic workplace culture than because of compensation. Leaders often focus on pay as the most important issue for their…
It’s gotten so bad, we’ve gotten used to it. The staffing crisis that’s gripped the nation. Favorite places are shuttered. Hours adjusted. Take-out only. Delivery delayed. Events canceled. I find it really sad when we get used to things like that. Think of all the ways you’ve gotten used to being in staffing hell. The…
Can you believe it, we’ve officially reached the holiday season!?! So what better time of year to share our appreciation and gratitude. As a gift for being a loyal reader we want to share a little secret with you. We’ve conducted focus groups with tens of thousands family members, residents and staff on all three shifts…
Diversity, Equity, and InclusionI know it really matters to you. You desperately want everyone in your organization to be treated equally, have a sense of belonging and feel the utmost respect. You’ve enacted Diversity, Equity, and Inclusion (DEI) initiatives to make sure that happens. But do you really know how your people feel at your organization? And how do you know…
