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An inclusive and diverse culture is the right thing to build and maintain, but it can also be quite lucrative.  How often does doing the RIGHT THING benefit your bottom line? It doesn’t feel like it happens all that often, but it happens any time you focus on positively shaping your culture. Supporting a healthy…

Consider the employee perspective when planning festivities for all to appreciate and enjoy. Last week I had an interesting conversation about a holiday party that an organization had planned for their staff. A happy topic, right? But the person I was speaking with was frustrated that many of the non-supervisory staff members were not attending….

Fairness could very well be the secret to employee retention, engagement, and success. Did you know that by accepting low performance, you may be putting your best performers at risk? It’s true. Those high performers who you can always count on to get the job done are still only human, and by over-burdening them with an unfair…

Economist Aaron Hurst suggests that a new era is upon us, one driven by connecting people to their purpose. Where value lies in our ability to contribute to something greater than ourselves, to grow as individuals, and to build community. My friend, we are witnessing the birth of the Purpose-driven economy. And my, oh my, THIS. IS. YOUR. TIME.  The…

“We’re not talking a major overhaul, are we?” Sustainable improvement doesn’t have to require massive effort. Just making something 1% better can have a dramatic impact.  Let’s talk about the British Cycling team of 2003. The team had amassed 100 years of very mediocre performance, winning just one Olympic medal, back before our grandparents were…

What IS it about that place?  Why are we struggling with crazy high employee turnover when that organization right down the road isn’t? What makes them so great?! If you’re like me, these are the types of conversations you have in your head all the time.  No? Huh, maybe it’s just me. But I always…

A few years ago, a troubling incident at a senior living community made national news. Not so surprising, as it happens way more than any of us cares to admit. The daughter of the alleged victim, a resident living with dementia, was interviewed and something she said stuck with us.  No one from the nursing…

Some things just work better together. Autumn and pumpkin spice, peanut butter and chocolate (well, just about anything and chocolate), J. Lo and Ben (again). Individually, they’re great. But together, whoa! There’s another dynamic duo that you need to know. And this one can put an end to your staffing crisis. That’s right, high turnover…

How you spend your summer days says a lot about your work-life balance. Did you have time for you and your favorite people?Get to check off any summer bucket list fun? Or, was June through August the same old grind, just hotter, and with the kids moaning “I’m bored” a lot more? You know, our work-life standards…

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