You likely devote hours each week in meetings to receiving updates about staff members, sharing information about residents and brainstorming ideas. When I was an administrator there were many days I bounced from meeting to meeting and didn’t begin my non-meeting work until 4 p.m. Many of those meetings were essential. Some were not. Attending…
Building an all-star team Of the millions of employees Gallup surveys, one statement has been found to have the greatest link to engagement: “At work, I have the opportunity to do what I do best every day.” People who answer that question “strongly agree” are six times more likely to be engaged on the job. How many…
Long-term care workers are inundated daily with reasons to be emotionally and physically stressed—and, as a result, they are often cited as being some of the unhappiest employees in any industry. One key to changing this is to help managers, as well as employees, obtain the tools needed to create a positive workplace. Administrators and…
Why aren’t organizations putting more of a focus on developing their people and not just teaching them technical skills?!?! My assumption is that your organization doesn’t put dollars behind a leadership development program for your front-line workers. Or even for your supervisors. All too often we find that “managers,” those in more formal leadership roles,…
Want your people to step up and help grow your organization? Then step back and stop giving them all the answers! According to UT Austin psychology professor, Art Markman, a good boss should ignore you! While you may prefer to have a highly responsive boss, psychologists believe that highly responsive bosses might actually be doing a…
Have you ever heard an employee utter the words, “That’s not my job?” Or maybe you’ve secretly wished the ground would open up and swallow you when you heard how an employee spoke to a customer. Have you ever been on the receiving end of, “That’s not how we do things around here?” What do…
Last week while on a flight to LA I reread Patrick Lencioni’s “The Truth about Employee Engagement.” In the introduction of the book he shares a quote by author Samuel Johnson, “People need to reminded more often than they need to be instructed.” I thought, this couldn’t be any more true! Trust me, I too need…
A few weeks ago, I had the pleasure of sitting in on an orientation for our client, Rowntree Gardens, a faith-based Continuing Care Retirement Communities (CCRC) that provides a full range of integrated onsite services to meet the changing needs of people as they age. Randy Brown, CEO, engaged Drive in our services because he understands…
Spoiler alert: This blog is not actually about resolutions or losing weight! My Weight Loss Goal My husband and I received a Nutribullet for Christmas that came along with a 7-day transformation book; it’s by far the best gift we received for Christmas. Rather than make a new year’s resolution to lose weight, we decided…
