What not to do at work: Demean. Gossip. Criticize. Basically, anything Michael Scott did on The Office. Professionalism isn’t just a buzzword; it’s the golden thread that weaves everything together, from leadership to job fulfillment to customer satisfaction. Think of it as the backbone of a workplace—a foundation built on competence, efficiency, and a shared commitment to excellence….
“I’m good enough, I’m smart enough, and doggone it, people like me.” – Stuart Smalley Sometimes you just need a little pep talk. You may not always feel like you have what it takes to do the tough stuff and have the difficult conversations. But, you’re more than capable, and whatever “it” is, it’s absolutely…
We talk a lot about purpose here at Drive, but what about the other P? Passion— as in, what stirs your soul? If you’re on the quest for purpose, you’ve got to get to know your passion—what your soul is desperate—first. Passion is that inner fire that propels you forward, infusing specific topics, hobbies, and even work tasks with deep enthusiasm. It springs from your innate talents, driving youeffortlessly and without the weight of…
Leader. Spouse. Parent. Child. Sibling. Friend. You wear many hats, and every role you play matters immensely. Being the best version of yourself is essential to being the best [insert your role] you can be. That’s why I’m here to help you make this year the one where you prioritize yourself like never before. I…
Imagine beginning the new year with a passionate focus on your health and well-being.You might be wondering, what does this have to do with recruitment, retention, or organizational culture – our usual topics? The answer is simple: at the heart of these aspects is a strong and resilient leader, and that leader is you.Maintaining a…
The Art of Culture Like great art, culture starts with imperfect sketches and bad ideas that are discarded, erased, painted over, or changed over time. When shared values are your paint and every team member contributes by living them, you craft a true masterpiece for all to admire. Arbor Acres in North Carolina, a Drive ‘World’s…
Unlocking Business Growth: The Power of Cultural Capital Looking for that special ingredient to propel your business growth? It’s closer than you think—right in the heart of your organization: your people. Understanding the Value of Cultural Capital Have you ever wondered about the intangible magic that makes some businesses thrive more than others? That magic…
You shouldn’t wonder how the work happens; you should be where the work happens. Meet the Gemba walk, a leadership tool that could revolutionize your management style and profoundly impact your aging services organization. And no, it has nothing to do with the moonwalk, so leave your dancing shoes at home for this one! Gemba is…
I shared this letter years ago, and I still find myself revisiting it from time to time. I truly love it—well, aside from the bad language! There’s so much relief and inspiration to draw from Airbnb co-founder Brian Chesky’s words. Every leader should read this and think, “Hell yeah!” Relief comes in knowing that if you want your…
