THE BLOG
Communication is Key
Why might CMS require mandatory communication training for topics such as dementia management and reporting abuse?
For a few minutes, I’d like you to step outside of your role at work and instead step into my family this holiday season. My grandmother is 96 years old, has dementia and lives in an assisted living.
Using Community Engagement to Drive Decisions
If you enjoyed Sean Carey’s article on how to apply strategy to your organization, then you might be interested to learn how Luthercare has embraced this very concept by focusing on community engagement to drive their decisions – and their culture.
Luthercare is a non-profit organization that provides long term care and short-term rehabilitation along with occupational,
Five Ways To Spot Employee Talent
Discover Five Ways to Spot Employee Talent; draw out their gifts to draw them in.
“‘She’s a good nurse. She’s just not very good with people.’ I’m embarrassed to admit I spoke those words a decade ago when I was a nursing home administrator. Sarah was a nurse with questionable emotional intelligence and a dislike for communication.
Apply Strategy To Your Organization
These are tough times for senior living organizations. New regulations, changing payment models, and a hyper-competitive environment mean executives need both a strong, focused vision for the future of their organization and an aligned, engaged workforce able to carry out strategic objectives.
But getting there can be a challenge:
- Senior leaders can get stuck in the weeds and end up micromanaging initiatives without enough knowledge or context of the local conditions.
How To Create Impactful Learning
I have been to a lot of in-services in my lifetime, and unfortunately, there are far more that I don’t remember than those that I do. I have also delivered a lot of in-services myself, and naturally, some have been more impactful than others. Fortunately, with time and experience, I’ve fine-tuned my process for delivering high impact learning experiences.
A Toolkit for Creating Change in Nursing Homes
We are pleased to introduce you to the More Than Meds Toolkit!
Download Your Free Toolkit Today!
We facilitated More Than Meds, an 18-month project funded by the New Jersey Department of Health, utilizing CMS Civil Monetary Penalty (CMP) funds, to reduce the use of antipsychotics in nursing homes through a person-centered approach.
5 Tips for Team Building
Do you struggle with recruitment and retention? Research shows that the median turnover in skilled nursing homes is about 44%, with a cost of several thousand dollars per replacement.
How can you address this concern and create an environment where employees perform at their highest level and feel excited to come to work?
The Gemba Walk Part 2: Going to the Spot
Did you enjoy reading “The Gemba Walk: How to Lead with Respect,” written by trainer consultant, Sean Carey?
In this two-part series, Carey explains “how to build engagement and alignment in your community through a gemba walk. Gemba is Japanese for “the actual place” and a gemba walk involves understanding what is happening in an organization by going to the specific spot where work happens — the resident room,
The Gemba Walk: How to Lead with Respect
“Do you ever have the feeling that staff don’t always follow correct work procedures? Ever get frustrated when a certain policy isn’t followed or a preventable resident incident occurs? Your first reaction may be to blame staff for not working correctly, but oftentimes there is more to the story.”
Discover how the Gemba walk addresses the seven practices of leading with respect.
7 Articles That Will Inspire New Ideas
A look back over the past few months! If you have missed any of these featured articles on our resource page we highly recommend adding them to your summer reading list. Here are 7 articles bound to inspire new ideas.
- LeadingAge Magazine article, “Staff Retention for Quality and Growth,” explains the importance of retaining team members.