THE BLOG
If You Can’t Trust Your Team, Guess What, They Don’t Trust You Either!
Why Trust Matters
Trust is essential to organizational success. Low levels of trust are related to high stress, reduced productivity, lowered creativity and difficulty in decision making. Distrust reduces employee morale, increases absenteeism and turnover. High levels of trust increase employee morale, reduce absenteeism, promote innovation and help in adjustment to change.
Hope in Action
Who would have known that on my very first day working as an oncology nurse, I would receive the best piece of career advice. Like a permanent tattoo, this simple advice stayed in the front of my mind. Serving as my compass, it guided me through my entire career. It is what led me in helping my teams achieve their greatest potential.
Onboarding is a Process, Not an Event
We all want to have those new employees who after just a few short days, give you this overwhelming feeling that they’ve been a part of the team forever! It’s a fantastic feeling when that happens. You found that perfect person that was missing from your team. Other times it’s less instant but that’s not because they aren’t the right fit,
Talk about engaging your residents and making their wishes come true!
Tockwotton on the Waterfront, a Rhode Island based, non-profit, assisted living and nursing community, engaged Drive to assist them in meeting specific goals laid out in their strategic plan.
Drive consultant, Arleen Smith and I, recently visited Tockwotton to conduct focus groups with staff, residents and family members.
How to Reduce New Employee Turnover (Part 2)
Creating a warm welcome for your new employee. Last time we shared 5 tips for preparing for your new employees first day, in case you missed it, here is the link.
Now let us focus on creating a 5-star experience for new team members!
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Client Insights on “How to Show Appreciation”
Don’t let anyone feel forgotten
Twice last week while working with different clients I referenced a story of an interview with an assisted living resident, Martin Bayne. Unfortunately Martin Bayne is one of the many residents in our industry that feel “forgotten…to the world around them.” It’s a sad reality that too many residents suffer silently in pain,
I Bet You are Missing one of These Engagement Tricks
Minimal investment, high return. Is it possible? Yes, when it comes to team member engagement!
A different kind of employee benefit
Most employee benefit programs tend to be more similar than different. But non-traditional approaches help to distinguish your organization from others! The result? Better recruitment and retention.
6 Ways to Avoid Meaningless Meetings
You likely devote hours each week in meetings to receiving updates about staff members, sharing information about residents and brainstorming ideas. When I was an administrator there were many days I bounced from meeting to meeting and didn’t begin my non-meeting work until 4 p.m. Many of those meetings were essential.