THE BLOG
Client Insights on “How to Show Appreciation”
Don’t let anyone feel forgotten
Twice last week while working with different clients I referenced a story of an interview with an assisted living resident, Martin Bayne. Unfortunately Martin Bayne is one of the many residents in our industry that feel “forgotten…to the world around them.” It’s a sad reality that too many residents suffer silently in pain,
I Bet You are Missing one of These Engagement Tricks
Minimal investment, high return. Is it possible? Yes, when it comes to team member engagement!
A different kind of employee benefit
Most employee benefit programs tend to be more similar than different. But non-traditional approaches help to distinguish your organization from others! The result? Better recruitment and retention.
6 Ways to Avoid Meaningless Meetings
You likely devote hours each week in meetings to receiving updates about staff members, sharing information about residents and brainstorming ideas. When I was an administrator there were many days I bounced from meeting to meeting and didn’t begin my non-meeting work until 4 p.m. Many of those meetings were essential.
Five ways to spot employee talent
Building an all-star team
Of the millions of employees Gallup surveys, one statement has been found to have the greatest link to engagement: “At work, I have the opportunity to do what I do best every day.” People who answer that question “strongly agree” are six times more likely to be engaged on the job.
Practical Steps for Avoiding Manager and Staff Burnout
Long-term care workers are inundated daily with reasons to be emotionally and physically stressed—and, as a result, they are often cited as being some of the unhappiest employees in any industry. One key to changing this is to help managers, as well as employees, obtain the tools needed to create a positive workplace.
Your Supervisors are Frustrated and Need Your Support
Why aren’t organizations putting more of a focus on developing their people and not just teaching them technical skills?!?!
My assumption is that your organization doesn’t put dollars behind a leadership development program for your front-line workers. Or even for your supervisors.
All too often we find that “managers,” those in more formal leadership roles,
3 Tips for Empowering Your Team Members
Want your people to step up and help grow your organization? Then step back and stop giving them all the answers!
According to UT Austin psychology professor, Art Markman, a good boss should ignore you!
While you may prefer to have a highly responsive boss, psychologists believe that highly responsive bosses might actually be doing a disservice to employees and hurting their development.
3 Questions to Ask Yourself When Building an Intentional Culture
Have you ever heard an employee utter the words, “That’s not my job?” Or maybe you’ve secretly wished the ground would open up and swallow you when you heard how an employee spoke to a customer. Have you ever been on the receiving end of, “That’s not how we do things around here?”
What do all these things have in common?
Experiencing Orientation: Beyond Policies and Paperwork
A few weeks ago, I had the pleasure of sitting in on an orientation for our client, Rowntree Gardens, a faith-based Continuing Care Retirement Communities (CCRC) that provides a full range of integrated onsite services to meet the changing needs of people as they age. Randy Brown,
Forget Resolutions: Create Sustainable Plans.
Spoiler alert: This blog is not actually about resolutions or losing weight!
My Weight Loss Goal
My husband and I received a Nutribullet for Christmas that came along with a 7-day transformation book; it’s by far the best gift we received for Christmas. Rather than make a new year’s resolution to lose weight,