Happy New Year! And happy data tracking in 2019. If you’re committed to making improvements then you must be committed to tracking your data. Annual turnover. Early turnover. Engagement scores. Referrals. Whatever metrics you choose be committed to following through and achieving those desired results. I recommend tracking these all and making sure you’re learning from them.
A few months ago, I delivered a webinar called, “Create A Culture of Care By Building Relationships,” that was all about stretching yourselves as leaders by:
- Building trust
- Being vulnerable
- Sharing stories
- Listening more
- Forming deeper connections with your team and finding their passion and purpose
- And ensuring no one (residents or staff) ever feels invisible
As we draw nearer to the holidays,
Why Trust Matters
Trust is essential to organizational success. Low levels of trust are related to high stress, reduced productivity, lowered creativity and difficulty in decision making. Distrust reduces employee morale, increases absenteeism and turnover. High levels of trust increase employee morale, reduce absenteeism, promote innovation and help in adjustment to change.
Who would have known that on my very first day working as an oncology nurse, I would receive the best piece of career advice. Like a permanent tattoo, this simple advice stayed in the front of my mind. Serving as my compass, it guided me through my entire career. It is what led me in helping my teams achieve their greatest potential.
We all want to have those new employees who after just a few short days, give you this overwhelming feeling that they’ve been a part of the team forever! It’s a fantastic feeling when that happens. You found that perfect person that was missing from your team. Other times it’s less instant but that’s not because they aren’t the right fit,
Tockwotton on the Waterfront, a Rhode Island based, non-profit, assisted living and nursing community, engaged Drive to assist them in meeting specific goals laid out in their strategic plan.
Drive consultant, Arleen Smith and I, recently visited Tockwotton to conduct focus groups with staff, residents and family members.